Returns & Exchanges

Eligibility

• Requests must be raised within 7–14 days of delivery.
• Both unused sealed items and opened products may be considered — include photos and a clear reason.
• Please include the order number and product name(s) in your request.

Who pays return shipping?

The customer arranges and pays return shipping via a traceable courier or registered post. Original outbound delivery charges are not refunded.

Refund options

• Store credit for a future Zevooria purchase, or
• Bank transfer to an account you nominate on the return form.

Once we receive and inspect the return, eligible refunds are typically processed within several working days. We will confirm by email.

How to return

1. Download and complete the Zevooria return form.
2. Email the form (and photos if helpful) to support@zevooria.com.
3. Wait for confirmation of the return address / next steps from support.
4. Pack the item securely, include a copy of the form, and ship with a tracking number.

Return form

Download the form, fill it in, and email it to support. You can also open a pre-filled email draft.

ZEVOORIA — RETURN / EXCHANGE FORM

Email completed form to: support@zevooria.com
Subject: Return request — [Order number]

1. Customer details (name, email, phone, city)
2. Order number and date
3. Item(s), quantity, and reason
4. Store credit  OR  bank transfer details
5. Signature and date

Tip: after downloading, print to PDF from your editor if you prefer a PDF attachment.